Oluwakemi Olusola

Led the strategic development and Minimum Viable Product (MVP) planning for Nuturelle, a digital platform designed to support parents with young children, driving product vision from conception to scheduled launch.

• Spearheaded end-to-end product strategy, design, and MVP planning for a digital platform, identifying core user needs and market opportunities to define the product roadmap.
• Authored comprehensive product documentation, including detailed product requirement documents (PRDs) and brand identity guidelines, ensuring clear product vision and consistent execution.
• Collaborated closely with development teams, translating product requirements into actionable tasks and overseeing feature delivery to align with strategic objectives.
• Managed the product development lifecycle, positioning the platform for a successful market launch scheduled for Q3 2025.

Provided comprehensive administrative and HR support, optimizing recruitment, onboarding, and employee relations processes to enhance organizational efficiency and satisfaction.

• Streamlined recruitment efforts by optimizing job posting processes and interview coordination, improving overall hiring efficiency by 20%.
• Facilitated new hire onboarding and training sessions, contributing to a 15% reduction in onboarding time through structured support.
• Managed benefits administration, ensuring timely processing and clear communication of employee benefits, enhancing employee understanding and access.
• Proactively addressed employee inquiries and managed HR correspondence, significantly improving overall employee satisfaction and HR response times.

Optimized administrative workflows and reporting frameworks, enhancing operational efficiency and enabling data-driven decision-making across the organization.

• Developed and implemented a streamlined process for meetings and travel arrangements, reducing scheduling conflicts by 15% through proactive coordination.
• Updated and standardized reporting frameworks, significantly improving visibility of key performance metrics for all organizational levels.
• Enabled data-driven decision-making by providing accurate and timely reports, supporting strategic planning and operational adjustments.

Supported school operations and administrative functions, integrating technology and fostering collaboration to improve efficiency and learning outcomes.

• Optimized school routines, including classroom activities and administrative tasks, contributing to a 15% improvement in operational efficiency and a 10% reduction in administrative errors.
• Integrated new technology into class lessons, boosting pupil interest and engagement by 30% and enhancing learning outcomes with a 20% increase in student test scores.
• Facilitated cross-departmental meetings and conferences, promoting collaboration and alignment across teams, resulting in a 25% increase in project completion rates and a 10% improvement in communication effectiveness.

Delivered exceptional customer service and implemented service improvements, significantly enhancing client satisfaction and operational efficiency.

• Addressed customer inquiries and resolved service problems promptly, achieving a 95% customer satisfaction rating and reducing resolution times by 20%.
• Delivered superior quality service to high-end commercial clients, increasing client retention by 20% and improving overall service ratings by 15%.
• Identified service improvement needs and recommended changes, leading to a 10% increase in service efficiency and a 5% reduction in customer complaints.

Developed and delivered curriculum-aligned lessons, managing student progress and fostering strong parent-teacher partnerships to enhance educational outcomes.

• Developed and delivered comprehensive lessons based on the curriculum, setting assessment tasks and grading student work, resulting in a 90% pass rate and a 15% improvement in student performance.
• Maintained accurate records of student attendance and academic progress, ensuring compliance with regulatory standards and providing data-driven insights for curriculum planning and student support services.
• Communicated effectively with parents and guardians, fostering constructive dialogue and partnership in students' education, leading to a 20% increase in parent engagement and satisfaction.